Effective Date: June 19, 2026
Welcome to LeadServicesLines.org (“Website,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of this Website, including all content, information, articles, forms, links, and resources available through the Website.
By accessing or using LeadServicesLines.org, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this Website.
Use of This Website
You agree to use this Website only for lawful purposes and in accordance with these Terms and Conditions.
You agree not to:
- Use the Website for fraudulent, harmful, or unlawful purposes
- Submit false, misleading, or inaccurate information
- Interfere with the security, functionality, or availability of the Website
- Attempt to access restricted areas of the Website without authorization
- Copy, reproduce, or misuse Website content without permission
- Use the Website in a way that may damage or impair its performance
Educational and Informational Purpose
LeadServicesLines.org provides educational and informational content related to lead service lines, drinking water safety, water testing options, replacement programs, public health concerns, and related topics.
The content on this Website is provided for general informational purposes only. It should not be considered legal, environmental, engineering, plumbing, construction, regulatory, medical, or public health advice.
You should consult qualified professionals, licensed contractors, certified laboratories, local water utilities, government agencies, or other appropriate experts regarding your specific situation.
No Professional Advice
Information provided on this Website is not a substitute for professional advice.
We do not make any guarantee that the information on this Website applies to your property, water system, municipality, state, or individual circumstances.
Lead service line requirements, replacement programs, water testing rules, funding availability, and public health guidance may vary depending on location and may change over time.
Website Content Accuracy
We make reasonable efforts to provide accurate and useful information. However, we do not guarantee that all Website content is complete, current, accurate, or free from errors.
We reserve the right to update, modify, or remove Website content at any time without notice.
You are responsible for verifying any information before relying on it or taking action based on Website content.
Lead Service Line Information
Content related to lead service lines, water quality, testing, replacement, and safety is provided for general awareness only.
The presence, condition, or risk level of a lead service line cannot be confirmed through this Website alone. Property owners should contact their local water utility, municipality, certified inspector, licensed plumber, or appropriate agency for confirmation.
We are not responsible for decisions made based on general information provided on this Website.
User Submissions
When you submit information through a contact form, newsletter form, comment form, or inquiry form, you agree to provide accurate and complete information.
You agree not to submit:
- False or misleading information
- Offensive, harmful, or unlawful content
- Spam or promotional material
- Content that violates the rights of others
- Information you are not authorized to share
By submitting information through the Website, you grant us permission to use that information to respond to your inquiry, improve Website functionality, and communicate with you as described in our Privacy Policy.
Affiliate Disclosure
Some pages on LeadServicesLines.org may contain affiliate links. If you click on an affiliate link and make a purchase or take another qualifying action, we may earn a commission at no additional cost to you.
Affiliate relationships do not control our educational content, but we may receive compensation from certain third-party products, services, or programs mentioned on the Website.
You should review any third-party product, service, or offer carefully before making a decision.
Third-Party Links
This Website may include links to third-party websites, including government agencies, environmental organizations, water utilities, laboratories, contractors, educational resources, affiliate partners, and other external websites.
These links are provided for convenience and informational purposes only.
We do not control, endorse, or guarantee the accuracy, content, availability, privacy practices, or terms of any third-party website.
You access third-party websites at your own risk.
Third-Party Services
We may use third-party providers to support Website operations, including hosting, analytics, email communications, form processing, technical support, and affiliate tracking.
We are not responsible for service interruptions, errors, data handling practices, or actions of third-party providers outside our control.
Intellectual Property
All content on this Website, including text, graphics, logos, images, layout, design elements, articles, and other materials, is owned by or licensed to LeadServicesLines.org unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or use Website content for commercial purposes without prior written permission.
You may view and use Website content for personal, educational, and non-commercial purposes only.
No Warranties
This Website and its content are provided on an “as is” and “as available” basis.
We make no warranties or representations, express or implied, regarding:
- Accuracy or completeness of Website content
- Website availability or uninterrupted access
- Error-free operation
- Security of the Website
- Suitability of information for a specific purpose
- Results from using the Website or relying on its content
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
Limitation of Liability
To the fullest extent permitted by law, LeadServicesLines.org, its owners, operators, affiliates, partners, contributors, contractors, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Use of or inability to use the Website
- Reliance on Website information
- Errors, omissions, or outdated content
- Third-party links, services, or products
- Affiliate recommendations or purchases
- Water testing, lead service line, or replacement decisions made by users
- Unauthorized access to data or communications
- Website downtime or technical issues
Your use of this Website is at your own risk.
Indemnification
You agree to indemnify, defend, and hold harmless LeadServicesLines.org, its owners, operators, affiliates, partners, contractors, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:
- Your use of the Website
- Your violation of these Terms and Conditions
- Your submission of inaccurate or unlawful information
- Your reliance on Website content
- Your violation of any law, regulation, or third-party rights
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect information.
By using this Website, you acknowledge that you have reviewed and understood our Privacy Policy.
Children’s Use
This Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this Website, please contact us so we can take appropriate action.
Service Availability
We reserve the right to modify, suspend, restrict, or discontinue any part of the Website at any time without notice.
We are not responsible if the Website becomes unavailable, delayed, or interrupted for any reason.
Changes to These Terms
We may update these Terms and Conditions at any time.
Any changes will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted means you accept the updated Terms and Conditions.
We encourage users to review this page periodically.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws of the United States, without regard to conflict of law principles.
Any disputes related to this Website shall be handled in the appropriate legal forum as required by applicable law.
Contact Us
If you have any questions about these Terms and Conditions, please contact us through the contact page available on LeadServicesLines.org.
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.