Effective Date: June 19, 2026
Welcome to LeadServicesLines.org (“Website,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting any personal information you provide while using our Website.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through your use of this Website.
By accessing or using LeadServicesLines.org, you agree to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide when you:
Contact us through a contact form
Subscribe to newsletters or updates
Request information regarding lead service lines
Submit comments, questions, or feedback
This information may include:
Name
Email address
Phone number
Property address (if provided)
Any information included in your message
When you visit the Website, certain information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Referring website
Pages viewed
Date and time of access
Website interaction data
This information helps us improve the Website and better understand visitor interests.
We may use collected information to:
Respond to inquiries and requests
Provide educational information about lead service lines
Improve Website content and functionality
Monitor Website performance and security
Send newsletters or updates when requested
Comply with legal obligations
We may use cookies, analytics tools, and similar technologies to:
Enhance user experience
Remember preferences
Analyze visitor behavior
Improve Website performance
You may disable cookies through your browser settings; however, some Website features may not function properly.
We may use Google Analytics or similar analytics services to understand how visitors interact with the Website.
Google may collect information such as:
IP address
Device information
Browsing activity
For more information about Google’s privacy practices, visit:
https://policies.google.com/privacy
LeadServicesLines.org provides educational and informational content related to lead service lines, drinking water safety, testing options, and replacement programs.
Information provided on this Website is for general informational purposes only and should not be considered legal, environmental, engineering, plumbing, or public health advice.
Users should consult qualified professionals and local authorities regarding specific situations.
The Website may contain links to third-party websites, including government agencies, environmental organizations, laboratories, utilities, contractors, and educational resources.
We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
We do not sell personal information to third parties.
We may share information with trusted service providers who assist us in operating the Website, including:
Website hosting providers
Analytics providers
Email communication platforms
Technical support services
These providers are authorized to use information only as necessary to perform services on our behalf.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
This Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we learn that information has been collected from a child under 13, we will take reasonable steps to delete it.
Depending on applicable laws, you may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
Requests may be submitted through our contact page.
Some pages may contain affiliate links. If you click on an affiliate link and make a purchase, we may earn a commission at no additional cost to you.
Any compensation received does not influence our editorial content or recommendations.
We reserve the right to modify this Privacy Policy at any time.
Any updates will be posted on this page along with a revised effective date.
We encourage users to review this Privacy Policy periodically.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact page available on LeadServicesLines.org.
By using this Website, you acknowledge that you have read and understood this Privacy Policy.